Field Service Representative

The Field Service Representative serves as the primary quality advocate in the field, ensuring third-party logistics providers meet product and service standards while delivering an exceptional customer quality experience. This role involves managing the end-to-end quality journey from service center to customer delivery, conducting field audits, and building strong relationships with key customer stakeholders. The position requires proactive management of quality assurance, addressing issues promptly, and supporting business objectives through continuous improvement and asset productivity initiatives.