Global Blue

Field Service Specialist - East

Global Blue

2 months ago
Tokyo, Japan
Onsite
Full Time
Junior
0 applicants
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Global Blue
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About this role

The role involves being the first point of contact for merchants, providing local 1st line support to customers and managing the Issue Tracking System. The candidate will also participate in maintaining refund counters, providing training related to Issuing Solutions, and ensuring accurate inventory management. Strong customer service skills and technical understanding are essential for success in this position.

Skills

Qualifications

IT or Technology Education4+ Years ExperienceTechnical Background in IT Service DeskUnderstanding of Client-Server SystemsFamiliarity with Windows
Global Blue

About Global Blue

globalblue.com

N/A

About Global Blue

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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