Field Service Technician - 3D Printers

Formlabs(14 days ago)

FrankfurtOnsiteFull TimeMedior$102,054 - $137,416 (estimated)Field Service / Customer Support

About this role

Formlabs is hiring a Field Service Technician to serve as the primary technical point of contact and face of the company across the DACH region. The role supports customers using Formlabs' 3D printing systems, requiring extensive travel and close customer engagement to ensure successful adoption and operational uptime. The position is based in Germany (preferably Frankfurt or Berlin) and represents the company in the field.

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Required Skills

Electromechanical
Troubleshooting
Installation
Commissioning
User Training
Customer Service
Preventative Maintenance
Documentation
Travel Management
Salesforce

Qualifications

Valid Driver's License

About Formlabs

formlabs.com

Formlabs is a 3D printing company that designs and manufactures high-resolution stereolithography (SLA) and selective laser sintering (SLS) printers, materials, and software for professional users. Its product ecosystem includes desktop and industrial printers (the Form and Fuse families), engineered resins and powders, and integrated software and post-processing tools that support prototyping, production, and specialty applications like dental and jewelry. Formlabs focuses on accessible, scalable additive-manufacturing workflows for engineers, designers, labs, and manufacturers worldwide. Customers choose it for its print quality, broad materials library, and end-to-end hardware–software solutions.