Field Service Technician II

The Field Service Technician II at Toshiba America Business Solutions supports customers throughout the East Syracuse, NY territory by maintaining, servicing, and repairing office technology such as multifunction printers and copiers. The role involves troubleshooting equipment issues, performing installations and upgrades, and providing product training to ensure business-critical technology runs smoothly. Technicians are responsible for managing service calls, maintaining inventory, and documenting service activities while adhering to safety policies.