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Field Service Technician at Forerunner - ApplyBlast

Field Service Technician

Forerunner

1 month ago

3.6 on Glassdoor

Massachusetts, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Field Service Technician is responsible for the installation, maintenance, and troubleshooting of phone systems, VoIP, and data equipment at customer sites. The role requires strong technical and communication skills to diagnose issues, perform repairs, and ensure customer satisfaction with minimal supervision. Daily travel and occasional overnight trips are required, along with availability for on-call service during nighttime hours.

Responsibilities

Perform installation, maintenance, and troubleshooting on Key and PABX phone systems
Utilize thorough knowledge and experience testing and turning up phone lines and T-1s
Establish service by studying equipment requirements and completing acceptance tests

Skills

About Forerunner

withforerunner.com

Headquarters

San Francisco, California, United States

Company Size

11-50 employees

Founded

2019

View Profile

Forerunner is an AI-powered geospatial platform that helps public agencies build stronger, safer communities by centralizing critical tasks and spatial data. It combines mapping and spatial analytics with workflow automation and data integration to streamline operations and reduce manual work. Designed for municipal and public-safety teams, Forerunner supports incident response, field inspections and asset-related workflows while improving cross-team collaboration. Agencies use it to boost efficiency, increase situational awareness, and make faster, more informed decisions.