Vertiv
The Field Service Technician is responsible for performing scheduled and remedial service on Small to Medium UPS, Power Distribution Units, and Battery system products for Vertiv's "Edge" market segment. This role requires establishing strong rapport with customers, ensuring safety compliance, and maintaining accurate administrative records while delivering high-quality technical support. The position involves on-site and phone assistance, implementing field change notices, and striving for first-time fixes to maximize customer satisfaction.
Vertiv is a global leader in critical digital infrastructure for applications in data centers, communication networks, and commercial and industrial environments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Vertiv.
20% above the average for this role