C1
The Field Services Engineer provides 9-1-1, NG9-1-1, or E9-1-1 technical support to customers through various channels, including email, phone, and on-site visits. This role requires independent problem-solving to resolve technical issues while maintaining compliance with service level agreements. The position also involves supporting the ConvergeOne cloud team and collaborating with professional services to assist the growing client base.
C1 is a global technology solution provider that helps brands elevate connected human experiences. More than 6,000 customers use C1’s platform and services to unify customer data, orchestrate omnichannel engagement, and deliver personalized interactions across digital and in‑person channels. C1 combines software, integrations, analytics, and professional services to support loyalty, marketing, and customer service programs that drive retention and growth. Enterprises choose C1 for its scalable technology and focus on building meaningful, long‑term customer connections.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for C1.
9% above the average for this role