eci
We are seeking an enthusiastic and qualified Field Service Engineer to provide end-user desktop support and server administration for clients running Windows, Exchange, and Office 365 environments. The role involves resolving Level 1 and 2 service tickets, managing client expectations, and collaborating with the team and third-party vendors to address technical issues. This position requires strong communication skills and a customer-focused approach to troubleshooting and support.
Headquarters
Boston, Massachusetts, United States
Company Size
501-1000 employees
Founded
1995
ECI is a technology services firm specializing in cloud, digital services, and cybersecurity solutions. They provide IT infrastructure, application development, and cloud management offerings designed to improve efficiency, scalability, and security for organizations. Combining engineering, consulting, and managed services, ECI helps modernize operations, reduce risk, and accelerate digital transformation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for eci.
24% above the average for this role