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Field Services Support Specialist (3rd Shift- 9:00pm-7:00am) at RaceTrac - ApplyBlast

Field Services Support Specialist (3rd Shift- 9:00pm-7:00am)

RaceTrac

5 days ago

3.2 on Glassdoor

Atlanta, Georgia, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The Field Services Support Specialist serves as the primary point of contact for facilities maintenance and operational support, evaluating work orders, troubleshooting issues remotely, and coordinating service dispatch. This role ensures exceptional customer service to store personnel while managing a high volume of maintenance requests and prioritizing urgent issues to minimize operational disruptions. The position requires strong communication, organizational, and problem-solving skills in a fast-paced, 24/7 operational environment.

Responsibilities

Evaluate incoming work orders and troubleshoot problems remotely
Coordinate service dispatch and manage maintenance requests
Escalate urgent issues to minimize operational disruptions

Skills

About RaceTrac

racetrac.com

Headquarters

Atlanta, Georgia, United States

Company Size

5001-10000 employees

Founded

1934

View Profile

RaceTrac is a convenience store chain with gas stations and Travel Centers offering 24/7 access to fuel, snacks, hot food, coffee, frozen drinks, and more. RaceTrac also provides fleet services, electric vehicle charging, and a rewards program through its RaceTrac Rewards app. With a wide range of fresh food and beverage options, RaceTrac serves customers with its 'Whatever Gets You Going' philosophy.