criadvantage
The Field Services Technician I provides on‑site support for computer hardware, software, and peripheral issues at the desktop and laptop level. Working under close supervision, the technician resolves break‑fix incidents, installs and uninstalls equipment, and documents all service activities. The role also involves communicating with users to schedule and complete work, maintaining knowledge base entries, and performing return‑to‑service tasks.
CRI Advantage is a technology services firm specializing in advanced ServiceNow IT solutions that streamline business operations and protect assets. They provide implementation, optimization, integration, and automation of ServiceNow across IT service management and digital workflows. By focusing on reliability, security, and scalable performance, CRI Advantage helps organizations improve service delivery and governance on the ServiceNow platform.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for criadvantage.
12% below the average for this role
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