Field Service/Support Engineer

Roche(20 hours ago)

HybridFull TimeMedior$30,000 - $50,000Customer Support

About this role

A Customer Service Specialist at Roche focuses on supporting the installation, maintenance, and repair of diagnostic equipment, providing technical support, and collaborating with colleagues across departments to ensure product functionality and customer satisfaction. The role involves working closely with customers and partners, often traveling locally and internationally.

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Required Skills

Technical Support
Diagnostics
Hardware Maintenance
CRM
Customer Service
Equipment Installation
Troubleshooting
Medical Devices
Support Documentation
Communication

Qualifications

Higher Technical Degree

About Roche

roche.com

As a pioneer in healthcare, we have been committed to improving lives since the company was founded in 1896 in Basel, Switzerland. Today, Roche creates innovative medicines and diagnostic tests that help millions of patients globally.

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