Field Support Engineer L3 (m/w/d) NRW
NTT DATA,(1 month ago)
About this role
A Field Support Engineer at NTT DATA provides on-site customer support and acts as the company liaison for assigned projects, ensuring operational quality of complex IT and telecom systems. The role supports installations, system oversight, and communicates customer needs to internal teams while upholding service standards.
Required Skills
- Onsite Installation
- Diagnostics
- Troubleshooting
- Maintenance
- Network Configuration
- Firewalls
- Wireless
- Data Center
- Remote Support
- Documentation
+1 more
Qualifications
- Fachinformatiker Systemintegration (apprenticeship)
- ACFE (Alcatel‑Lucent)
- Cisco CCT
- CCNA
- Juniper Certification
- Fortinet Certification
- Checkpoint Certification
- Security Clearance Ü2 (SÜG)
- Driver License Class B
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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