Field Support Engineer
Smappee
About this role
A Field Support Engineer at Smappee provides technical support and troubleshooting for renewable energy solutions. The role involves engaging with customers to resolve issues and ensure satisfaction, collaborating with internal teams to deliver effective service. It is ideal for someone with an associate-level experience in a customer service environment.
Skills
Qualifications
About Smappee
smappee.comSmappee provides energy management solutions for homes and businesses, combining hardware sensors with cloud-based software to visualize real-time electricity usage. Its energy monitors capture power data at the mains and sub-circuits, enabling appliance-level insights and identification of energy waste. The platform offers dashboards and mobile apps for tracking consumption, benchmarking, and optimizing energy use, with support for solar PV integration and smart home ecosystems. Smappee helps customers reduce energy costs, improve efficiency, and advance sustainable energy adoption through actionable data and automation.
Recent company news
Solar BuilderSmappee EV Wall charger launched in United States, uses AI to manage costs
May 16, 2024
The EV ReportSmappee Introduces EV Wall Charger in the U.S.
Jun 12, 2024
EV MagazineSmappee: Why Choice Matters in Home EV Charging Points
Jun 9, 2024
Solar Power WorldSmappee brings home energy monitoring system to U.S. solar market
Jun 21, 2017
The New York TimesDo You Really Need a Home Energy Monitor? | Reviews by Wirecutter
Feb 13, 2025
About Smappee
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Smappee.
Salary
$86k – $116k
per year