Field Support Specialist - On Call
SPS-North America(1 month ago)
About this role
The Field Support Specialist (On Call) provides regional, on-call backfill coverage to maintain continuity of client services and ensure adherence to service level agreements. The role requires flexibility to support multiple SPS sites—sometimes on short notice—and involves travel within an assigned region. Training is provided across regional sites to ensure familiarity with site-specific processes and standards.
Required Skills
- Mail Services
- Shipping
- Receiving
- Reprographics
- Binding
- Scanning
- Inventory Management
- Reception
- Concierge
- Customer Service
+8 more
Qualifications
- High School Diploma
About SPS-North America
spsglobal.comSPS is a global business process outsourcing (BPO) firm that helps organizations scale operations and improve customer experience through people, technology, and data. They deliver contact center and omnichannel customer support, back‑office processing, and tech‑enabled services such as automation and analytics tailored to industry needs. SPS emphasizes secure, scalable delivery and measurable outcomes to reduce costs, boost customer satisfaction, and accelerate clients’ digital transformation.
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