Field Support Specialist
Hayden AI(4 days ago)
About this role
The role involves providing advanced technical support and troubleshooting for transit system devices, collaborating with engineering teams to improve system reliability, and supporting field operations in a dynamic environment.
Required Skills
- troubleshooting
- System Analysis
- Remote Support
- Hardware Diagnostics
- Network Troubleshooting
- Automation
- Incident Management
- Process Improvement
- Tools: JIRA, Excel, Google Sheets
About Hayden AI
www.hayden.aiHayden AI is a leading provider of advanced vision AI technology designed specifically for transit and urban mobility. Their innovative platform, the first of its kind, integrates vehicle-mounted hardware with AI capabilities to analyze urban environments in real-time, enhancing the safety and efficiency of public transportation. By focusing on automated enforcement of bus lanes and stops, Hayden AI helps cities improve transit performance, reduce traffic violations, and promote safer streets for all users. Their solutions not only aid in achieving sustainability goals but are also increasingly adopted across major cities in the U.S. for better public transit management.
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