Field Support Specialist
Roche(13 days ago)
About this role
The Field Support Representative at Roche supports laboratory hardware across various diagnostics domains, ensuring positive customer experiences through technical support, maintenance, and collaboration with teams. They focus on diagnosing and resolving issues to minimize disruption in diagnostic services, working closely with laboratory systems operators and managers.
Required Skills
- Customer Support
- Hardware Support
- Laboratory Equipment
- Troubleshooting
- IT Systems
- Network Infrastructure
- Technical Service
- Customer Relations
- Diagnostics
- Biomedical Technology
Qualifications
- Diploma in Electronic Technology or Biomedical Specialty
- 3+ years Medical Engineering Experience
- Knowledge of IT Systems & Network Infrastructure
About Roche
roche.comAs a pioneer in healthcare, we have been committed to improving lives since the company was founded in 1896 in Basel, Switzerland. Today, Roche creates innovative medicines and diagnostic tests that help millions of patients globally.
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