SPS-North America

Field Support Specialist

SPS-North America

6 days ago
New York, New York
Onsite
Full Time
Junior
0 applicants
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SPS-North America
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About this role

The Field Support Specialist provides critical support across multiple locations, handling office services, shipping, reception, and administrative tasks to ensure continuous coverage and high-quality customer service. The role involves flexibility, travel within the assigned region, and maintaining operational efficiency in various service functions.

Skills

Qualifications

High School Diploma
SPS-North America

About SPS-North America

spsglobal.com

SPS is a global business process outsourcing (BPO) firm that helps organizations scale operations and improve customer experience through people, technology, and data. They deliver contact center and omnichannel customer support, back‑office processing, and tech‑enabled services such as automation and analytics tailored to industry needs. SPS emphasizes secure, scalable delivery and measurable outcomes to reduce costs, boost customer satisfaction, and accelerate clients’ digital transformation.

About SPS-North America

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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