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Field Support Technician at Inspiren - ApplyBlast

Field Support Technician

Inspiren

1 month ago

4.0 on Glassdoor

Remote

Temporary

Junior

2 applicants

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About this role

This temporary, full-time role serves as the on-the-ground presence for Inspiren at senior living communities, supporting site installation, device servicing, and quality assurance for connected devices. The Field Support Technician conducts site readiness walkthroughs, performs wireless network scans, and assists with device mounting and configuration alongside Implementation Managers. The position requires reliable travel to multiple sites weekly to ensure proper device placement and troubleshoot exceptions in real time.

Responsibilities

Conduct site walkthroughs and perform wireless network scans to confirm device placement
Assist with device mounting, cable management, and quality assurance checks
Troubleshoot device exceptions and provide ongoing field support for installed devices

Skills

About Inspiren

inspiren.com

Headquarters

Brooklyn, New York, United States

Company Size

11-50 employees

Founded

2016

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Inspiren is an AI-powered senior living care company that combines monitoring hardware and cloud software to deliver real‑time resident insights and streamline care operations. Their ecosystem — including devices like AUGI, Sense, resident pendants, staff beacons and help buttons plus Inspiren HQ and a mobile app — is designed to prevent falls, enhance safety, and improve care planning. Customers report outcomes such as a 68% reduction in falls and a 22% increase in occupancy, and Inspiren integrates with operators’ business intelligence to provide transparent, actionable data for families and staff. Founded by Michael Wang, Inspiren positions itself as “senior living, redefined with AI,” focusing on proactive care, operational efficiency, and resident peace of mind.