Field Technician

Lyra Technology Group(1 month ago)

New York City, NYOnsiteFull TimeJunior$60,000 - $65,000Information Technology (Field Services)

About this role

Altourage, part of Lyra Technology Group, is hiring a Field Technician to deliver on-site IT support for managed services clients across New York City, Long Island, and New Jersey. The role focuses on maintaining client relationships, ensuring service-level commitments, and supporting the MSP's operational success while working primarily from the NYC office five days a week.

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Required Skills

Onsite Support
Troubleshooting
Hardware Installations
Software Installations
Network Troubleshooting
Ticket Management
Client Communication
Documentation
Inventory Management
M365 Admin

+8 more

Qualifications

Driver's License

About Lyra Technology Group

lyratechgroup.com

Lyra Technology Group is a family (a “constellation”) of industry-leading technology service companies operating as an independent portfolio of businesses. Its operating companies deliver managed IT and device lifecycle services, along with broader technology solutions, to organizations across sectors. Each business is run by an experienced, autonomous management team focused on operational excellence, customer service, and scalable delivery. Lyra partners with organizations to simplify device management, improve IT reliability, and accelerate digital transformation.