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Field Warranty Manager at General Motors - ApplyBlast

Field Warranty Manager

General Motors

4 days ago

3.6 on Glassdoor

Phoenix, Arizona, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Field Warranty Manager provides warranty process support to dealerships by monitoring data, reviewing job cards, and recommending process improvements. This field-based role requires significant travel to serve as a trusted advisor, coach dealership leadership, and resolve warranty escalations. The position involves delivering training, ensuring compliance with service policies, and collaborating with internal teams to promote effective warranty administration.

Responsibilities

Provide warranty process support and coaching to dealership partners
Monitor warranty data and review Job Cards to ensure compliance
Lead warranty issue escalation and resolution for matters up to $50,000

Skills

About General Motors

gm.com

Headquarters

Detroit, Michigan, United States

Company Size

10001+ employees

View Profile

General Motors is a global automotive company and the parent of Chevrolet, Buick, GMC and Cadillac, designing, engineering and manufacturing a full range of cars, trucks and SUVs. Beyond vehicles, GM provides connected and mobility services—such as OnStar and GM Energy—and invests in vehicle safety, autonomous driving and other advanced engineering. The company is pursuing electrification and sustainability through initiatives like its Journey to Zero Emissions while supporting communities and workforce development. For more than a century GM emphasizes quality, reliability and delivering a vehicle for every drive.