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Financial Assistant II (Student Account Representative) at University of Louisville - ApplyBlast

Financial Assistant II (Student Account Representative)

University of Louisville

1 month ago

3.9 on Glassdoor

Louisville, Kentucky, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Financial Assistant II provides front office customer service by managing student account functions, including payment plan guidance and general inquiries from students, parents, and university staff. This role collaborates with the Office of Financial Aid and the Office of the Registrar to ensure compliance with federal, state, and university policies. The position handles fee collection, payment plan monitoring, tuition remission processing, and website updates.

Responsibilities

Provide customer service for student financial account inquiries via telephone, email, or writing
Process tuition remission benefits and monitor student payment plans with outside vendors
Review and update Bursar website payment plan information and assist with refund specialist duties

Skills

About University of Louisville

louisville.edu

Headquarters

Louisville, Kentucky, United States

Company Size

5001-10000 employees

Founded

1798

View Profile

The University of Louisville is a public research university in Louisville, Kentucky, offering a broad range of undergraduate, graduate, and professional programs across arts and sciences, business, engineering, education, law, and health sciences. It combines classroom instruction with research and innovation—particularly in medicine, biomedical research, and engineering—and partners with hospitals, industry, and community organizations to translate discoveries into real-world impact. The university emphasizes student success, workforce development, and regional economic engagement while also supporting a vibrant campus life that includes athletics, cultural programs, and public service.