Financial Counseling Specialist

Natera(25 days ago)

RemoteFull TimeMedior$40,000 - $46,000Patient Success

About this role

The Patient Success Specialist supports patient billing and operational processes by handling eligibility verifications, claim submissions/investigations, and related reporting. The role contributes to updates of internal and external SOPs and ensures adherence to regulatory and privacy requirements while regularly working with PHI. This position serves as a second-level escalation for the patient billing call center and coordinates with stakeholders to resolve patient inquiries and escalations.

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Required Skills

Eligibility Verification
Claims Investigation
Product Analysis
Reporting
Regulatory Compliance
SOP Development
Prioritization
Multitasking
Stakeholder Communication
Patient Outreach

+9 more

Qualifications

Bachelor's Degree

About Natera

natera.com

WP Rocket is a premium WordPress performance plugin that speeds up websites through page caching, browser caching, and advanced file optimizations. It offers features like CSS/JS minification and concatenation, deferred or delayed JavaScript execution, image lazy loading, cache preloading, database cleanup, and CDN integration. Built for both non‑technical site owners and developers, WP Rocket emphasizes a simple dashboard and one‑click settings while remaining compatible with ecommerce and multisite setups. The company focuses on regular updates, documentation, and support to improve Core Web Vitals and overall user experience.