Financial Counsellor

The Financial Counsellor role provides inbound phone and online chat support through the National Debt Helpline, offering timely, compassionate, and practical assistance to individuals experiencing financial hardship. The position involves delivering high-quality financial counselling, casework, and advocacy to help community members understand their options, reduce financial stress, and build long-term resilience. This permanent part-time role is based in South Australia with a negotiable office location within the Moneycare team.