FINANCIAL COUNSELOR (Patient Benefits)
Carilion Clinic(1 month ago)
About this role
A Financial Counselor (Patient Benefits) at Carilion Clinic assists patients with understanding and obtaining appropriate financial assistance and navigating payment responsibilities. The role supports the revenue cycle by promoting service excellence, compassion, and adherence to clinic policies while working closely with patients and internal teams at the Roanoke facility.
Required Skills
- Patient Counseling
- Insurance Verification
- Collections
- Data Entry
- Customer Service
- Medical Terminology
- Problem Solving
- Communication
- Microsoft Office
- Web Navigation
Qualifications
- High School Diploma
- Associate Degree Preferred
- Bachelor Degree Preferred
- ICD/CPT/HCPCS Knowledge
- Medical Terminology Coursework
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