Financial Counselor-SHARE

The Financial Counselor provides healthcare coverage needs assessments to patients, community applicants, and family members, determining eligibility for programs such as MassHealth, Qualified Health Plans, and the Health Safety Net. The role involves facilitating enrollment through the Health Connector, resolving eligibility discrepancies, and providing guidance on financial assistance programs. Additionally, the position requires documenting price estimates, working within EPIC work queues to screen uninsured patients, and updating account statuses to ensure timely discharge planning and access to care.