Financial Counselor
Oncology(1 month ago)
About this role
A Financial Counselor at Hematology Oncology of Indiana serves as the liaison between patients and the practice to coordinate payments, manage patient balances, and ensure insurance benefits are up to date in the EMR and billing systems. The role also involves facilitating patient assistance programs and verifying coverage appropriateness for planned treatments. The counselor supports pre-certification and prior authorization activities and communicates financial responsibilities clearly to patients.
Required Skills
- Insurance Verification
- Prior Authorization
- Financial Counseling
- Medical Terminology
- Cash Handling
- Customer Service
- MS Office
- Communication
- Critical Thinking
- Appeals Management
Qualifications
- High School Diploma or GED
About Oncology
aoncology.comLearn how the American Oncology Network supports value-based care and enhances oncology practices with specialized services.
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