Ensemble

Financial Counselor

Ensemble(1 month ago)

Kingsport, TNOnsiteFull TimeJunior$37,300 - $39,800Revenue Cycle / Patient Financial Services
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About this role

The Inpatient Financial Counseling Specialist at Ensemble Health Partners educates patients on benefits and validates insurance while working onsite at Ballad - Holston Valley Medical Center. The role focuses on assessing and calculating patient liabilities, collecting estimated payments, and supporting inpatient registration processes. This position contributes to the hospital revenue cycle by ensuring accurate benefit verification and patient financial communication.

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Required Skills

  • Benefit Education
  • Patient Collections
  • Insurance Verification
  • Registration
  • Eligibility Checks
  • Phone Communication
  • Documentation
  • Compliance

Qualifications

  • High School Diploma/GED
  • CRCR (Required within 6 months)
Ensemble

About Ensemble

ensemblehp.com

Ensemble Health Partners is a revenue cycle management company that partners with hospitals, health systems and physician practices to optimize financial performance. They deliver end-to-end RCM services—patient access, coding and clinical documentation improvement, billing and collections, denials management and revenue integrity—backed by analytics and consulting. Ensemble combines operational teams and technology-enabled insights to accelerate cash flow, reduce write-offs, and improve patient financial engagement.

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