Financial Counselor

The Financial Counselor serves as a patient-facing member of the central Revenue Cycle Management team, educating infusion patients on insurance coverage, benefits, and costs. The role involves conducting patient welcome calls, assessing financial need, enrolling patients in assistance programs, and arranging payment plans to ensure financial clearance before treatment begins. This position collaborates closely with Infusion Coordinators and the Benefits Verification/Prior Authorization team to facilitate accurate and timely processing of infusion orders.