Financial Customer Associate - Bilingual - Albuquerque

Fidelity(5 months ago)

HybridFull TimeJunior$58,546 - $78,409 (estimated)Customer Service

About this role

A Bilingual Financial Customer Associate at Fidelity is a frontline customer-service role that supports customers with their retirement and financial account needs and serves as an entry point into a career in financial services. The position includes a structured 14-week training program in Albuquerque with opportunities to join Spanish-speaking teams once English proficiency is achieved. This is a full-time, hourly role designed to develop employees' skills and provide career growth without requiring prior finance experience.

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Required Skills

Bilingual
Customer Service
Communication
Empathy
Listening
Adaptability
Troubleshooting
Phone Support
Time Management
Teamwork

Qualifications

High School Diploma or GED

About Fidelity

fidelity.com

Fidelity Investments is a leading financial services company that specializes in helping individuals and businesses achieve their financial goals through a wide range of products and services. These offerings include brokerage, retirement planning, investment management, and wealth management, as well as tools for saving and spending efficiently. With a focus on customer support and financial guidance, Fidelity aims to empower its clients to make informed financial decisions to secure their futures. The company is known for its robust online trading platforms and comprehensive financial planning resources.

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