Alorica
This role involves guiding customers through questions and challenges while providing clear, effective solutions to enhance their experience. The representative actively listens to understand root issues, records detailed call information, and maintains accurate customer records. The position focuses on identifying opportunities to introduce new services and adding value to the overall customer interaction.
Great CX & BPO uses tech, analytics, AI, automation & process optimization to meet your goals. Discover how Alorica can help your brand succeed.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alorica.