About this role
A Financial Health Analyst at Monzo Ireland supports customers in financial difficulty by analyzing data, updating processes, and collaborating across teams to improve customer outcomes. The role plays a key part in making banking fairer and simpler for customers experiencing financial challenges.
Required Skills
- Customer Service
- Data Analysis
- Process Improvement
- Regulations
- Communication
About Monzo
monzo.comMonzo is an app-first UK challenger bank (founded 2015) focused on "making money work for everyone." It offers free UK current accounts — personal, joint and business — plus in-app tools to organise, save and invest, with features like budgeting, Pots, instant spending notifications and card controls. Monzo also provides credit products and business services, and emphasizes a clean mobile experience, transparency and community-driven product development. Headquartered in London, it’s known for fast onboarding and strong customer support.
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