Financial Products Support Analyst

NATIONAL(3 months ago)

HybridFull TimeJunior$28,000 - $34,800Customer Support

About this role

A position at Nasdaq entails supporting customer-reported defects and advising on Calypso usage and setup within the Nasdaq support lab. The role involves collaboration with Engineering, QA, Product, and Customer Success teams to enhance the customer experience and improve the product.

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Required Skills

QA
Customer Support
Calypso
Jira
SQL
Excel

Qualifications

University Degree in Business / Finance / Engineering

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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