First Line / End User Support Engineer

As an End User Support Engineering manager, you will serve as the primary on-site IT point of contact, bridging local site needs with central IT strategies to ensure customer success. You will lead small-scale IT projects, provide training on digital workplace technologies, and manage infrastructure-related activities like network configuration and server support. This role requires a balanced approach of proactive troubleshooting, gap analysis, and collaborative solution implementation for diverse IT challenges.