oraclecloudinfrastructure
The First Line IT Support Analyst role provides initial technical assistance to Nisa retailers via phone and email, focusing on troubleshooting EPOS solutions and ordering website issues. This part-time position requires strong communication skills and a customer-focused approach to resolve technical problems efficiently. The role involves diagnosing issues, applying first-line fixes, and escalating complex matters to specialist teams while maintaining detailed incident records.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.
45% below the average for this role