Five9 Manager- Data Analytics

Legacy Restoration(4 days ago)

RemoteFull TimeSenior$111,315 - $152,812 (estimated)Call Center Operations

About this role

Legacy Restoration is hiring a remote Five9 Administrator to support its call center technology for a residential home exterior renovation company. The role centers on managing the Five9 platform, integrations, and data-driven improvements to support business operations. This position is part of a company that emphasizes career growth and leadership development.

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Required Skills

Five9 Administration
Integrations
Reporting
Dashboards
Excel
Power BI
IVR Management
Workforce Management
Forecasting
Troubleshooting

+8 more

Qualifications

Bachelor's Degree in Technical Field

About Legacy Restoration

legacyrestorationllc.com

Legacy Restoration is an exterior remodeling contractor that helps homeowners transform and refresh their home's exterior. They guide clients through the full project lifecycle—from planning and design through installation—delivering beautiful, durable exterior results. Under the tagline "Raising The Standard," Legacy Restoration emphasizes quality craftsmanship, clear guidance, and a start-to-finish customer experience.