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Fleet Client Services Sr Specialist at Cox Automotive Inc. - ApplyBlast

Fleet Client Services Sr Specialist

Cox Automotive Inc.

1 month ago

Hendersonville, Tennessee, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

Cox Fleet is seeking a Fleet Client Services Sr Specialist to manage the maintenance transaction lifecycle and provide exceptional customer service for internal and external clients. The role involves scheduling preventative maintenance, coordinating with field operations, and ensuring accurate documentation within fleet management systems. This position supports the growth of the company by driving repeat business and maintaining positive customer relationships.

Responsibilities

Manage follow-up maintenance transactions lifecycle from origination to repair technician custody
Proactively contact customers to schedule preventative maintenance and drive repeat business
Partner with Field Operations to schedule technicians and ensure positive customer experience

Skills

About Cox Automotive Inc.

coxautoinc.com

Headquarters

Atlanta, Georgia, United States

Company Size

10001+ employees

View Profile

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.