Fleet Quality Technician

The Fleet Quality Technician at Coco plays a critical role in the operation of their autonomous delivery robots by assembling, maintaining, and deploying these technologies while diagnosing and resolving mechanical, electrical, and IoT issues. Responsibilities include leading real-time troubleshooting during deployments, conducting root-cause analyses for fleet quality issues, and collaborating with Engineering and Operations to enhance product reliability. The role also involves designing scalable standard operating procedures and creating technical documentation to streamline processes and reduce downtime. Candidates should have substantial experience in hardware operations with a focus on mechanical and electrical systems, along with strong problem-solving skills and familiarity with relevant tech tools.