Fleet Service Advisor
Marshall Land Systems(3 years ago)
About this role
A Fleet Service Advisor based in Cambridge responsible for coordinating movements of broken-down and replacement vehicles and parts while supporting the Call Centre Manager and Fleet Service Supervisors. The role focuses on providing excellent customer service, meeting customer KPIs and SLAs, and updating job status and records. It operates within a shift-based call centre environment to ensure timely vehicle repairs and supplier coordination.
Required Skills
- Customer Service
- Call Handling
- Prioritisation
- Time Management
- Supplier Liaison
- Warranty Processing
- Decision Making
- Vehicle Logistics
- Record Keeping
- Communication
Qualifications
- GCSE
- CS Related Qualification
About Marshall Land Systems
marshalllandsystems.comDesign + develop + deliver + support. Whatever it takes, we meet the needs of defence and national security personnel worldwide with robust deployable and platf…
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