FLEX Senior Manager, Command Center Support Lead (CALA)

The FLEX Senior Manager, Command Center Support Lead (CALA) supports Marriott's Power of M transformation initiative by providing real-time support and issue resolution during technology deployments across Central America, Latin America, and the Caribbean. This role involves monitoring incident trends, coordinating escalations, and ensuring end-to-end visibility through 24/7 Command Center coverage during critical cutover periods. The position requires strong knowledge of hotel operations and Marriott technology platforms to drive successful outcomes for properties during deployment and stabilization phases.