floor supervisor

The Front of House Supervisor at WatchHouse oversees floor and counter service in bustling retail locations to ensure operational excellence and exceptional guest experiences. As the first point of contact, the role embodies the company's hospitality ethos by mentoring teams, maintaining high cleanliness standards, and providing expert knowledge on coffee and food offerings. This position is critical for delivering a welcoming environment while training staff to uphold WatchHouse's specific brand standards.