Flow Experience Agent (Concierge)

Flow(30 days ago)

Miami, FLOnsiteFull TimeJunior$42,007 - $57,076 (estimated)Customer Experience

About this role

The Flow Experience Agent is responsible for fostering a warm, welcoming environment for residents and hotel guests at a mixed-use property. The role centers on managing front-of-house interactions, from greeting and check-in to handling requests and general inquiries. It also supports building operations through administrative tasks and package management while contributing to on-site community and marketing events. This position operates in a dynamic hospitality-focused setting with varying schedules including weekdays, weekends, and holidays.

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Required Skills

Customer Service
Hospitality Service
Guest Relations
Front Desk Operations
Complaint Resolution
Package Management
Mail Handling
Administrative Support
Document Organization
Report Preparation

+20 more

Qualifications

High School Diploma

About Flow

flow.life

Flow designs community-centered living and hospitality experiences that connect people with themselves, their neighbors, and the natural world. They offer beautifully designed rentals, elevated hotel stays, furnished homes, inclusive local experiences, expressive apparel, and immersive content through The Flow Trip. Rooted in Riyadh and Miami, Flow builds spaces and stories guided by a stated Mission of Oneness to foster belonging, connection, and mindful living.