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Fluent French-speaking Customer Onboarding Manager at ROLLER - ApplyBlast

Fluent French-speaking Customer Onboarding Manager

ROLLER

1 month ago

4.1 on Glassdoor

London, England, United Kingdom

Onsite

Full Time

Manager

0 applicants

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About this role

The Fluent French-speaking Customer Onboarding Manager manages the end-to-end implementation program for new customer accounts, partnering with clients to become a trusted advisor and drive value throughout the implementation phase. This role requires becoming an expert in the platform to provide best-practice advice, configure accounts, and consult on optimal platform usage. The position focuses on owning successful onboarding across EMEA with a specific emphasis on France while fostering strong customer relationships to promote retention and loyalty.

Responsibilities

Manage end-to-end implementation programs for new customer accounts onboarding
Configure customer accounts and provide best-practice advice on platform usage
Partner with payments teams to implement online and in-venue payment solutions

Skills

About ROLLER

roller.software

Headquarters

Austin, Texas, United States

Company Size

51-200 employees

Founded

2010

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ROLLER Software offers an all‑in‑one venue management platform for visitor attractions and entertainment venues. The system lets operators sell tickets online, manage point‑of‑sale and payments, streamline day‑to‑day operations, and deliver better guest experiences from a single platform. ROLLER bundles tools for admissions, bookings, merchandising and reporting to reduce friction, increase revenue, and simplify staffing and workflows. Attractions choose ROLLER to centralize sales and operations and gain clearer insights into performance across channels.