(fluent German & English) L1 Customer Support Consultant (EU Remote)
SupportYourApp
About this role
A Customer Support Consultant fluent in German and English will assist customers by providing technical support and resolving issues related to IT services. The role involves engaging with clients, troubleshooting problems, and ensuring customer satisfaction in a remote EU-based setting.
Skills
About SupportYourApp
supportyourapp.comSupportYourApp is a customer service outsourcing company that specializes in providing expert support solutions for tech startups and unicorns. The company offers 24/7 support in over 60 languages and is ISO-certified, ensuring high-quality service for its clients. With a diverse range of services including live chat, phone support, and AI-powered customer care, SupportYourApp is dedicated to enhancing customer experiences and meeting the needs of over 250 companies worldwide.
Recent company news
Outsource AcceleratorSupportYourApp wins four Business Brilliance Awards in 2026
1 day ago
HackerNoonMeet the Writer: HackerNoon's Contributor Daria Leshchenko, the CEO of SupportYourApp
Dec 4, 2023
The Kyiv IndependentUkraine-founded tech service company SupportYourApp finds a way forward during war
Mar 1, 2023
SILive.comLooking for a work-from-home job? These 10 big companies are hiring, study says
1 month ago
www.inc.com3 Ways to Make Drastic Decisions in Uncertain Times
Jan 22, 2025
About SupportYourApp
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for SupportYourApp.
Salary
$41k – $56k
per year
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