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oraclecloudinfrastructure
The FN Care Technology Expert role involves analyzing and troubleshooting complex broadband access field issues remotely for optical network terminal and fixed wireless access products. The position requires collaborating with cross-functional teams to drive issue resolution, conduct root cause analysis, and develop knowledge base content to enhance customer support. Additionally, the role includes defining diagnostic requirements and working with the Care Innovation team to integrate automation and AI for improved service delivery.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.
oraclecloudinfrastructure didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role