FNOL Cabin Agent Bilingual
AIG(6 months ago)
About this role
AIG is hiring a bilingual FNOL Cabin Agent at its Mexico Contact Center to support insured customers during vehicle or home accidents and emergency assistance situations. The role focuses on providing immediate, high-quality service in English and Spanish within a defined schedule that supports a 24/7 service window.
Required Skills
- Bilingual Support
- Inbound Calls
- Claims Intake
- Policy Verification
- Data Entry
- Emergency Assistance
- Customer Service
- Case Tracking
- Vendor Coordination
- Problem Solving
+2 more
About AIG
aig.comAmerican International Group, Inc. (AIG) is a leading global insurance organization that offers a wide range of insurance and financial services across more than 190 countries and jurisdictions. Established in 1919, AIG specializes in property and casualty insurance, as well as life insurance and retirement solutions. The company is recognized for its innovation and commitment to customer service, consistently receiving awards for diversity and inclusion in the workplace. With a strong focus on risk management, AIG partners with clients to protect their assets and pursue growth opportunities.
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