FOH Rooms Management - Guest Services Manager
Canadian Niagara Hotels Inc.
About this role
A Guest Service Manager at Sheraton Fallsview Hotel in Niagara Falls oversees the Front Office team, ensuring guest satisfaction and departmental performance. The role involves coaching staff, managing guest relations, and collaborating with various departments to deliver a seamless hotel experience.
Skills
About Canadian Niagara Hotels Inc.
canadianniagarahotelsinc.comCanadian Niagara Hotels Inc. owns and operates Canada’s largest entertainment resort — a 20‑acre interconnected complex with premier views of Niagara Falls that serves family, leisure and business travelers. Its portfolio includes four first‑class hotels, award‑winning restaurants, a large family entertainment centre, North America’s largest indoor waterpark and a one‑of‑a‑kind Fallsview spa. The company also operates the region’s largest conference centre, 95,000 sq. ft. Casino Niagara and roughly 30,000 sq. ft. of branded retail (including Hershey’s Chocolate World Niagara). Located directly across from the Rainbow Bridge with more than 30 years in the market, Canadian Niagara Hotels focuses on anticipatory, personalized service while developing and operating hotels, attractions, retail and food & beverage assets for a global visitor base.
About Canadian Niagara Hotels Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$52k – $65k
per year