SSA Group, LLC
The Food Service Operations Manager leads food service operations at cultural attractions, ensuring high standards in customer experience, staff performance, and operational safety. This role involves collaborative leadership with executive chefs, financial management, and the implementation of safety protocols like SSAfety and ServIce standards. The position focuses on driving revenue through effective staffing, inventory control, and menu planning while upholding sustainability initiatives.
SSA Group is a hospitality and guest‑services operator that provides integrated food, retail, and ticketing solutions to cultural attractions across the United States. They partner with museums, zoos, aquariums and other mission‑driven venues to design and run culinary programs, retail merchandising, point‑of‑sale and ticketing systems, and front‑of‑house operations that enhance visitor experience and maximize earned revenue. Positioning itself as a collaborative, mission‑focused provider (“Your Mission. Together.”), SSA brings operational expertise, staffing, and revenue‑management to public-facing institutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SSA Group, LLC.
12% below the average for this role