FOR POOLING ONLY - BACOLOD - Player Engagement Agent (gaming and non-voice)

Keywords Studios(4 months ago)

HybridFull TimeJunior$77,620 - $102,367 (estimated)Player Engagement

About this role

A Player Engagement Agent at Keywords Studios acts as the link between clients and gaming communities, supporting players across AAA and indie titles. The role is part of a global Player Engagement team and is a permanent, hybrid position based in the Philippines, with initial onsite training followed by work-from-home and occasional on-site requirements.

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Required Skills

Customer Support
Ticketing
Communication
Translation
Reporting
Escalation
Macros
Knowledge Base
Quality Control
Time Management

+4 more

About Keywords Studios

keywordsstudios.com

Keywords Studios is a leading technical and creative solutions provider for the global video game industry. The company specializes in delivering a wide range of services including game development, localization, art creation, and player support, catering to projects of all sizes and complexities. With a commitment to high-quality solutions and a robust global presence, Keywords Studios partners with game developers to enhance their projects and ensure successful launches. Their comprehensive offerings are designed to meet the diverse needs of the gaming community across various platforms and markets.