Forward Deployed Engineer - Agents(Remote)

Level AI(5 hours ago)

RemoteFull TimeSenior$60,000 - $120,000Customer Engineering

About this role

Level AI is developing an AI-native customer experience platform that enhances how enterprises engage with their customers. They focus on automation, real-time coaching, and conversation insights across various communication channels. The company is backed by major venture and AI industry players, aiming to build the future of agentic AI and language models.

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Required Skills

APIs
Integration
Automation
Customer Experience
AI Agents
Conversation Intelligence
Deployment
Data Pipelines
CRM
Validation

About Level AI

thelevel.ai

Level AI provides call-center AI that uses semantic intelligence to analyze customer support interactions and surface actionable insights. Its platform helps contact centers understand conversations to improve agent performance, automate quality assurance, and enhance customer experience. Designed for operations and QA teams, Level AI integrates conversational analytics, coaching insights, and workflow automation to boost contact center effectiveness.

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