AssemblyAI
The Forward Deployed Engineer, Triage role at AssemblyAI involves owning a book of customer accounts, solving technical problems directly, and building and managing customer support agents. The position requires daily collaboration with customers and internal teams via Slack, focusing on integrating customer use cases with the company's API capabilities. This hybrid role is based in San Francisco and offers a clear career progression path within the company's Portfolio and Strategic teams.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2017
AssemblyAI provides Speech AI models and developer APIs to transcribe audio to text and extract structured insights from voice data. Beyond high‑accuracy speech‑to‑text and real‑time streaming, its platform offers understanding features such as summarization, diarization, entity/topic extraction, sentiment and content moderation, and embeddings for search. Developers and enterprises choose AssemblyAI for simple REST/SDK integration, scalable infrastructure, and tools tailored to build voice‑enabled applications across call centers, meetings, podcasts, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AssemblyAI.
AssemblyAI raises $50M for its cloud-based AI speech models
Dec 4, 2023